Service area
Private AI Home Assistant and Smart Home Setup in Boston
Kotoh Home sets up a private AI home assistant for Boston homes remotely: we ship a pre-configured hub, you plug it in, and we connect your accounts and devices over a video call. It's built for nor'easters, long snow seasons and older housing.
Boston winters test a house
Boston's coastal location makes it very prone to nor'easters, which can bring heavy snow and rain. The city averages about 49 inches of snow a season, mostly between mid-November and early April, and the swing from year to year is huge: one recent winter brought about 9 inches, the one before it about 81. You can't plan around an average, so the house should tell you what is happening.
The housing adds its own quirks. By 1920 Boston had more than 15,000 three-deckers, wood-framed and mostly in neighborhoods like Dorchester, Roxbury, Mattapan and Jamaica Plain. Back Bay's rows of Victorian brownstones went up between 1859 and about 1900, and the Back Bay Architectural District regulates exterior changes there. Old radiators, mixed wiring and three floors of separate systems are normal. That is exactly where a single assistant that watches the whole building helps.
What the assistant handles in a Boston home
- Freeze watch. Temperature sensors in the basement, along exterior walls and near pipes text you when a room drops toward freezing, instead of after a pipe bursts.
- Leaks between floors. In a three-decker, water from the top unit ends up two floors down. Leak sensors under sinks, water heaters and radiators can alert every household that shares the building.
- Storm routines. Before a nor'easter, one text such as "storm mode" can check that doors are locked, set the heat, and confirm the sump pump and power are reporting.
- Away weeks. If you spend February somewhere warm, the house reports daily and only bothers you when something changes.
Inside-the-unit devices like sensors, smart thermostats and plug-in hubs don't touch the facade, which matters on a regulated Back Bay street. Anything that would change the exterior, like a doorbell camera or a new lock on a historic door, is worth checking with the district first.
A Boston winter, by text
Here is what living with it looks like on a stormy week. The night before a nor'easter you text "storm mode," and the assistant replies with what it did: heat held at 68, porch lights on a schedule, doors locked, sump pump reporting normally. Overnight it stays quiet unless something changes. If the basement sensor near the old radiator drops to 40, you get one message with the reading and a suggestion to open the cabinet doors under the sink. In the morning you ask "anything happen last night?" and get a two-line answer instead of opening five apps.
It doesn't replace a monitored alarm, a plumber or the city's own storm alerts. It ties together what your house already knows and tells you plainly, so you act sooner.
How remote setup works in Boston
- Video walk-through. We look at your rooms, router and the devices you already own, and agree a fixed price.
- We ship the hub. It arrives configured for your home. You plug it into your router.
- Setup call. Over video we connect your calendars, email and compatible devices, build your routines and set up texting for each person in the household.
- New devices. Your own electrician or installer can add new switches or a water shutoff valve to our spec, or we quote a travel install.
More on the network side, including a separate network for smart devices, is in our network and security service.
Which option fits
Private Cloud suits most Boston homes and condos. The smart-home hub runs in your house, and the AI runs on an open-source model on a private server we operate for you in a U.S. data center, with no conversation logs. It starts at $4,995. Private Home puts a dedicated AI computer in your house so nothing leaves it and the assistant keeps working through an internet outage. It starts at $24,995 and is a travel install. Our cost guide breaks down both, and the freeze, leak and power alerts guide covers which sensors to start with.
Get started
Book a free video walk-through through the form on our home page or email hello@kotohhome.com. We reply within one business day.
Common questions
Do you come to Boston to install?
Private Cloud is set up remotely. We ship a hub that is already configured, you plug it into your router, and we finish the setup with you over video. If you want Private Home or new devices installed by us, we quote a travel install with the project.
Will it work in a triple-decker or a condo?
Yes. The hub and sensors live inside your unit and don't change shared walls or the building's wiring. If you own the whole building, we can set up alerts and routines per floor and give each household its own access.
What happens in a nor'easter if the power or internet goes out?
The hub keeps running your home's rules locally while it has power. With Private Cloud, chatting with the assistant pauses until the internet is back. An optional cellular backup keeps alerts reaching your phone, and a small battery backup on the hub and router covers short outages.
How much does it cost?
Private Cloud starts at $4,995, with a $199-a-month care plan that includes your private AI server. Private Home, with a dedicated AI computer in your house that works fully offline, starts at $24,995 plus travel, with care at $399 a month.